• phone Call Us: (800) 735-1830
  • Customer Service

    Guaranteed Customer Satisfaction

    After years of selling on 3rd party platforms, we have found the easiest way to deliver great prices and true customer service is through our own site.  While we still maintain the highest satisfaction ratings on sites like eBay, we are better able to speak with and service our customers here, and look forward to speaking with you.

    Shipping

    We ship 5 days a week.  All items purchased before 1pm EST M-F will ship the same day.  We offer shipping discounts whenever possible and take great pride in the quality of our packaging. 

    * Not all items qualify for free shipping, including freight items and items that require special handling.

    Privacy & Security

    Payments are processed through a 3rd party system to keep your information private.  Employees will never have access to your personal or payment information.  Any account information kept on file, is stored securely via the Shopify system.  Contact us anytime to have information changed or removed.

    Pricing

    We want to meet or beat anyone's price.  We are always happy to do whatever we can to earn your business.  If you have any questions or concerns regarding price, please contact Ted@gen3industrial.com